These terms apply to text messages you receive from Starbuilt Creative ("we", "us") after you contact us by phone or text message.
SMS Terms
Program: Starbuilt Creative customer follow-up. We text you to respond to your request and gather the details we need to help you.
How you opt in: You agree to receive text messages from Starbuilt Creative about your request in any of these ways:
Text message: Texting the keyword DEMO to our business number, (763) 296-3247. We reply with a welcome message that explains the service, and we ask you to reply Y to confirm before the conversation begins.
QR code: Scanning our QR code, which opens a text message to our business number with DEMO already filled in, and sending it. The same welcome message and Y confirmation follow.
Phone call: If we miss your call, a recorded message offers to text you. Pressing 1 requests a text.
Consent: Consent to receive texts is not a condition of any purchase.
What we send: Messages about your request, including questions to gather details such as your name and address. We do not send marketing or promotional messages.
Message frequency: Varies with your conversation. You will typically receive a few messages per inquiry.
Rates: Message and data rates may apply, depending on your mobile plan.
Opt out: Reply STOP at any time to stop receiving messages. You may receive one final message confirming your request.
Help: Reply HELP for help, or contact us using the details below.
Carriers: Mobile carriers are not liable for delayed or undelivered messages.
Privacy: See our Privacy Policy for how we handle your information.
Automated messages
Some of our replies are generated by an automated assistant. If you would like to speak with a person, ask in your reply and we will have someone follow up.
Phone calls from our team
If you tell us by text that it is okay to call you, a member of our team may call you at the number you texted from to follow up on your request, such as to schedule an appointment. These calls are made by a real person. They are not automated, and they do not use a recorded or artificial voice. We will not call you unless you have agreed to it. Tell us at any time, by text or on a call, that you do not want to be called, and we will stop. Consent to a call is not a condition of any purchase.
Changes
We may update these terms. The date above shows when they were last changed.